Student Records Requests made easy!

No more paper forms, cash handling, long lines, illegible faxes, full voicemail boxes... just happy alumni and happy records administrators.

Get it for FREE

The fast, easy and secure Online Student Records Request and Education Verification System.

NeedMyTranscript is the leading cloud-based student records request and order processing system designed specifically for High Schools and Districts. It automates and simplifies every step of the student records request process, from online ordering, signed releases, payments and ID verification to order tracking, processing, reporting, accounting and archiving.

Reasons to move your student records request process online

  • 1 Your alumni will thank you for allowing them to request their records online and providing them with great service.
  • 2 Your records custodians and counselors will thank you for making it so much easier to process and track requests.
  • 3 Your finance department will thank you for the bringing in more fees to the school or district.
  • 4 Your legal department will thank you for eliminating the risk of a FERPA violation.
  • 5 Your alumni association will thank you for helping them reconnect with so many alumni.

Product Tour

Alumni Records Request Module

This module is specifically designed to facilitate every aspect of the transcript request process for your alumni requestors and your records processors. Your alumni expect online convenience and immediate service. Give them what they want while simplifying your workload.

Education Verification Requests Module

Education verifications have become a standard practice in pre-employment screening. Make sure your school or district is getting properly compensated for providing this service, while simplifying the process for your records administrators, and protecting the privacy rights of your students. This module is specifically designed to handle requests from education verification companies, corporate entities, and other authorized 3rd parties requesting aspects of a former student's record.

Each Module includes

Ordering System
What the Requestor sees...
  • Branded Landing Page and Banners
  • Online Request "Smart Forms"
  • Online Manual Signature
  • Secure Online Payment
  • Order Notification
  • Social Network Integration
Order Processing System
What the Records Processor sees...
  • Order tracking table
  • Dashboard
  • Task Manager
  • Reports, Reports, Reports
  • Mailing Manager
  • Data exports

Frequently Asked Questions

It is 100% free to the school or district. Includes:

  • Unlimited Transactions
  • Unlimited Users
  • Training
  • Technical Support
  • Hosting

No, we do not require a contact. We are easy. All we ask is that you put the NeedMyTranscript link on your site, direct users to the system, and let us help you if you ever have any issues. You can stop using the system at any time, no notice, no reason required.

No. NO Software or equipment is needed. The technology platform is 100% cloud-based, fully managed and hosted in secured FERPA compliant environment. This means that no software is required, and all data management, firewall and software maintenance and back-ups are handled as part of our service. This includes the order processing system, the payment processing system, and signed document archive. The only thing you need is access to the internet from any major browser (Internet Explorer, Firefox, Chrome, Safari) and a valid user name and password.

Configuring and activating is simple, and can be done in matter of minutes. We work with your team to define your document processing fees, email messages, logos, colors, verbiage for your landing page and that's it. Your system is configured and ready to go.

Once we configure your system, our team will train your records processing staff and be by their side to process the first wave of orders. Our Support team is available 24 hours M-F to assist with any technical issues or questions.

We mail you a check (or ACH) every month, with an itemized list of all transactions and fees collected.

We charge the requestor a nominal, flat "online convenience fee" per order (not per document requested). Our flat convenience fees are Alumni Requests: $2. Education Verifications $5.95

We are compliant with all security features as mandated by FERPA, and most Business Associate Agreements. The following are just some of the security features we have in place to secure protected student data.

  • Secure Hosting Environment: Data is hosted with a leading cyber-security company that leads the industry in PCI and HIPAA compliant hosting solutions. For more information go to Firehost
  • Emergency Access / Disaster Recovery: All data is backed up daily, weekly and monthly to a secure storage appliance where emergency access can be granted in minimal time.
  • User Passwords: The system requires high password complexity and minimum password length. In addition, secure hash values (a uni- directional cryptographic value) are transmitted from the browser to the service provider. Passwords are stored in hash-value format.
  • Account Lock-Out Policies: The system automatically locks out users after a specified number of invalid sign-in attempts. This virtually eliminates the possibility of data compromise as a result of brute-force attack.
  • SSL: A secure socket layer (SSL) is utilized for all communication between the customer browser and the hosted application.
  • Session Timeout: User sessions automatically time-out based on defined settings.
  • IP Address Limiting: We have the ability to limit access to the data to only specified IP addresses

Contact Us

The same technology platform that has been used by thousands of students and agencies to student records from over 15,000 high schools, in all 50 states, is now FREE to all high schools and districts.

Request a simulation site today and see what your alumni and records administrators will experience first hand!

Love it! Can we set up a "live simulation" site so we can see what our alumni and records administrators will experience first hand?

Don't worry, its only a test site, so it won't actually process real orders, but it is still a cool way to see how it works!

Just give us some basic information about your school and your records request process and we will notify you when your "simulation site" is ready


Enter the answer to this question 0 + 7 =

Eg. Copy of ID, SSN, Notary, provide pre-addressed envelopes.

I'm "old School", can i talk to someone first?

Sure, just give us a call. One of our transcript specialists would love to talk to you.


Our support centre is located in Charlotte,North Carolina.
Our specialists are available Monday - Friday 7am - 5pm EST

Contact Us

If you are a "Requester" and have questions, or need assistance, please email us at:

If you are a records admistrator from an educational institution, and would to learn more about our services, please email us at:

We will send you a link to a live demonstration of our Student Records Request Tracking System and Dashboard.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the website. As you request your transcript, we are required to collect the following personal information:

On some pages, you can submit information about other institutions. For example, if you request a transcript and want it sent directly to the institution, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to the extent you authorize us to share it based on your “Opt In” election to do so.

We use return email addresses to answer the email we receive and to send you the link to your completed form. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive information from our advertisers. Information you submit on our website will not be used for this purpose unless you select “Yes” to the option to share information with Universities, Colleges and Other Education Institutions. You may also select “Yes” to the question, “Would you like for your High School or District to use your information to update the Alumni Database? If you select “yes”, to either of the Opt In options, the following information may be shared:

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women opted to receive information, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1888-446-6586 or send us an email at